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Good Sam Club - Cancelled me for using there plan.

Good Sam Club - Cancelled me for using there plan.
I used good Sam when my pull behind camper broke down. Also used good Sam for my van when I had a flat tire.After these instances I received a letter, (eight months after my start date)saying they are canceling me. I would not recommend signing up for good Sam or any company that uses good Sam.
Company wrote 0 public responses to the review from Dec 13.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1423207
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We moved from AAA to Good Sam after being assured by the customer service representative that we would be much happier with them due to the fact that they have towing for RV's, campers, etc. and they do not have a 3 tow limit. We live 10 miles from anywhere, have a...
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Company wrote 0 private or public responses to the review from Dec 12.
2.6
I didn't like
  • Very poor service
#1422194
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Three days ago, I noticed a $1.00 pending item in my on line checking account. It took a little digging to find out it was from Good Sam Club....??? I am 5 months from renewal, so I called Customer Service ( which is a joke) and Daniel explained to me that it was their...
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Company wrote 0 public responses to the review from Dec 05.
1.0
I didn't like
  • Lack of customer service
#1416018
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Good Sam Club - Life time member

I am a life time member my number is 48602452 I can not be found in your system please tell me why
Company wrote 0 private or public responses to the review from Nov 22.
1.0
Details
Staff
#1406054
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Good Sam Club - Where's my new card?

Last month I paid my renewal for 2 years and I was told I'd get new card in couple weeks. I still don't have my card yet! Also I need a good working phone number for Good Sam.
Company wrote 0 public responses to the review from Nov 16.
#1401840
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Good Sam Club - Need new card

Yes last month I paid for 2yr membership and was told I'd get new card in couple weeks.
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 15.
#1401242
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Good Sam Club - Terrible

I ask for a quote through Good Sams General Insurance. I bought the car and the quote jumped 100 dollars the very next day. This same scam happened six months before when my wife bought her new car. National Insurance Co. Has absolutely no ethics. Stick with State Farm or Progressive. File a complaint with your State Insurance Commissioners office to expose these rats.
Company wrote 0 public responses to the review from Nov 12.
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1399064
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I have had bad experiences with a Pilot station at the intersection of I-26 and 17_A in Summerville, SC. Their pumps sometimes will not recognize Good Sams card for discount. Has happened to me more than once and according to cashier it has happened to others also....
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Company wrote 0 public responses to the review from Nov 06.
#1394920
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The staff is rude. I have had a horrow of experiences over ten years. I was a fool for not trying to find a better service. Terrible customer service. Hours and hours of wait . No call backs. Fewer and fewer tow services want to deal with them. I have even had car...
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Company wrote 0 private or public responses to the review from Nov 01.
1.0
#1392561
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I have been a GS roadside assistance member since 2012. Got the discount the first year, but no discount since then because I am renewing coverage; discounts are only for new members. I pay for the platinum to cover my travel trailer too. I had them tow my car in 2014,...
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Company wrote 0 private or public responses to the review from Oct 17.
3.1
I liked
  • Assistance offered for all our vehicles
  • How friendly they were when ordering work
  • Rv and trailer coverage offered
I didn't like
  • Cancel annual coverage after two uses
  • App does not work
  • Took three hours to get service on outskirts of city
#1384581
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