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Summary of Good Sam Club Customer Service Calls

70 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
04:58 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Good Sam Club to Ask about:

Staff:

  • “Customer service”
  • “Services provided with everything member ship”
  • “Very poor roadside service”

Activation/ Cancellation:

  • “Not gotten renewal for8/18thru 8/19”

Product/ Service:

  • “Insurance”
  • “Car broke down”

Return/ Replace:

  • “Replacement card”
  • “Changing address”

Cards:

  • “When is my good sams card ends#29357451”

Shipping and Delivery:

  • “Did not receive member id and promo voucher”

Other:

  • “Verification ins”
  • “QUOTE”
  • “Warrenty”

Good Sam Club Rating Stats

1.5 out of 5 stars
based on 38 reviews
See all 68 reviews

Rating stats

  1. 27 reviews
  2. 9 reviews
  3. 0 reviews
  4. 1 review
  5. 1 review

About Good Sam Club

Top 5 Good Sam Club Products

Roadside Assistance, Rv Warranty, Coupon, Warranty

Top 5 Likes about Good Sam Club

On time, How friendly they were when ordering work, Assistance offered for all our vehicles

Top 5 Dislikes about Good Sam Club

Paid for a service we did not receive when needed, No service as offered, How poorly they processed the work, Very poor service, Political views and high insurance rates

Summary

Good Sam Club is an organization of recreational vehicle owners. It was founded by Art Rouse in 1966. The organization headquarters is based in Englewood, Colorado, USA. Good Sam Enterprise is a parent organization of Good Sam Club. It offers the following services: roadside assistance, extended service plan, insurance, finance, and TravelAssist. It also provides RV sales services. Good Sam Club members can purchase new and used RVs, as well as order parts from private owners and dealers. Membership is fee-paying. There are deluxe, life, elite, and military memberships. The organization has the Rec Rewards program. Available payment options are Visa, MasterCard, and Discover.

Good Sam Club reviews and complaints

Good Sam Club is ranked 274 out of 2219 in Service Centers and Repairs category

Area Served

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Good Sam Club Stats

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Number of Calls

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