We have have been Good Sam members since 1994 (809978737) and are very disappointed with the service we received in Nov. of 2016. We had a break down with our Moterhome in Ky. on a Friday evening and called Good (BAD) Sam and they finally got a tow truck at 10 pm.. The...Read more
To whom it may concern Thanks to the support of friends and local businesses I can start telling my story of your company's failure to honor your contract with me I finally was able to get my website up and running that explains how your company has Breached the...Read more
I ordered the Good Sam Roadside Assistance program for 3 yrs. on 9/29/16. I also ordered the Park Directory at the same time. As of November, I hadn't received my Park directory yet! I called Good Sam and was told the new 2017 directory would be published in mid...Read more
I used the card 2 times this year, and because of this my card was cancelled. CAA doesn't do this at all. I expect the remaining time on this service to be refunded to my credit card. It has not since. This is not over,...I will be blacklisting Good Sam all over the...Read more
- On time
I didn't like
- Cancelled my membership card
Just so everyone knows. Good Sam periodically "tests" your credit card by charging a $1 charge to see if the card is still valid.This was not for a renewal, my account was valid for 3 more months. I know this as it just happened to me. After cancelling my credit card...Read more
Disabled 34' Motorhome. Contacted Good Sam, after a good waste of time I handled it myself. First asked for a mechanic. I was told none could be had? It was 9:30 PM and the man told me they could not tow me and I would have to wait until morning????????? For a tow?...Read more
I called Good Sam on three different occasions for service help and for all three they told me they didn't have a service company in the area to help me. This was on Route 90 in Albany, NY, ROUTE 90 in Rapid City, SD, and Route 90 in Bozeman, Montana. They wouldn't...Read more
Just a horrible experience I drove my RV to Camping World of Roanoke to get a waste pump fixed. At the service desk, they told me if I joined the Good Sam’s Club, I would receive 25% off labor and parts. They said labor was $125 an hour, gezz, so I said OK and they...Read more
Good Sam Club - Customer Care Review from Baltimore, Maryland
Good Sam Club
Good Sam does not stand behind their word. Their customer service staff is very unprofessional and hard to deal with. I am disgusted with this company and will never join their club ever again. I will advise any one and every one to steer clear of these liars.
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